Keyport Slide V.01

HOW TO SUBMIT YOUR KEYS FOR IDENTIFICATION

1. Print the Key Photo ID Form.
2. Fill out the form with as much information about your keys as possible, including all of the information written on the keys themselves.
3. Lay your keys on the form & take photos of the top & bottom (see instructions on form), & submit them to our Key ID Form secure upload facility.

Our locksmiths will identify your keys so we can send you the corresponding blanks with your order. Key ID results should be received within 2 business days.

Keyport is an all-in-one solution to replace your current set of keys with the ultimate keychain alternative. You can fully customize your Keyport and add up to six Blades & Inserts.

This product comes standard with the following:
- Keyport Slide V.01
- Six Colored Nodes
- Detachable Quick Release Lanyard

PRODUCT SPECIFICATIONS

Weight:

w/o Blades: 0.9 oz. 
w/6 Blades: +/- 2.1 oz.

Dimensions:

Length: 2.875”  Width: 1.210”  Height: .580”

Materials:

Skeleton (Core): Lexan Polycarbonate
Skin: Stainless Steel with DLC or PVD Finish
End Cap: Lexan Polycarbanate
Nodes: Nickel Plated Brass

Refund and Return Policy

To the extent that you purchase any goods or services directly from us, we will refund you your purchase price within 30 days of you notifying us in writing of your desire for the refund, together with the reason for the request, with the product or service returned to us in substantially the same condition as when purchased. Please note, however, that certain products and services mentioned on our site are sold by third parties or are linked to third party Web sites, and we have no responsibility or liability for those products or services. You may request a refund by contacting us by email at helpdesk@mykeyport.com. You may obtain any additional information concerning our refund and return policy, including our mailing address, by contacting us at helpdesk@mykeyport.com.

Miscuts: If a customer receives a Keyport, Inc. Blade that is miscut by a 3rd party locksmith, one of the following resolutions will be offered:

I. If Keyport, Inc. Blade(s) are taken to a non-certified locksmith to be cut or reproduced, a refund will not be offered. Instead, Keyport, Inc. will offer a 50% discount code or store credit for each miscut Blade. The customer will be responsible for all shipping expenses.

II. If Keyport, Inc. Blades are taken to a certified locksmith to be cut or reproduced, a refund will not be offered. Instead, a discount or store credit will be given. This discount or credit will be valid for a replacement of each miscut Blade. Keyport, Inc. will mail the replacement Blade(s) via a shipping method at our discretion.

Misidentifications: If a Keyport, Inc. locksmith misidentifies a customer's key(s), one of the following resolutions will be offered:

I. Keyport, Inc. will have a locksmith re-identify the key(s) and will send out the replacement Blade(s) via a shipping method at it's discretion. The customer will be mailed or emailed a pre-paid return label for the return of the misidentified Blade(s)

II. Keyport, Inc. will mail or email the customer a pre-paid return label. This label shall be used to return the misidentified Blade(s) to Keyport, Inc. at: 3155 W. Tompkins Ave., Las Vegas, NV 89103. The customer may be also given the option to mail their original key(s) to Keyport, Inc. so they may be reproduce and/or cut at Keyport, Inc.'s office location. This decision and any charge associated with this service will be made at Keyport, Inc.'s discretion.

III. Keyport, Inc. is not responsible or liable for customer's mailing items to Keyport, Inc. that are: lost in transit, stolen while in transit, damaged in transit, incorrectly packaged, or if failure is caused, in whole or in part, by acts of God, weather conditions, environmental or dangerous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, acts or omissions of customs officials, authority of law, quarantine, riots, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in ground or air transportation networks or systems due to events beyond our control, disruption or failure of communication and information systems, disruption or failure of utilities, or other circumstances beyond our control.

Keyport, Inc. highly recommends that all items being sent to Keyport, Inc. be sent with a shipping method that can be tracked while in transit.

IV .If Keyport, Inc. replaces a product prior to the customer returning their defective product, Keyport, Inc. has the right to bill the customer for the retail amount of said product if:

1. The defective product has not been returned to Keyport, Inc. by the 30th day after the resolution date.

a. However, if a defective product is lost, damaged, or stolen while in transit for return to Keyport, Inc. and it can be verified via a tracking number, please contact Keyport, Inc. at 1-855-935-7678 to discuss the available options.

Keyport, Inc. Inserts: All Keyport, Inc. Inserts are thoroughly tested prior to being shipped to the customer. If a customer receives a Keyport, Inc. Insert that does not work as specified by Keyport, Inc., one of the following resolutions will be offered:

1. If a customer would like a replacement of the same Insert, Keyport, Inc. will mail the replacement Insert and mail or email a pre-paid return label to the customer for the return of the defective Insert.

2. If a customer would like a refund for a defective Insert, Keyport, Inc. will mail or email a pre-paid return label to the customer for the return of the defective Insert. Once the Insert has been delivered and inspected by a Keyport Customer Care Representative, a refund for the amount paid will be processed. This refund may take 2-3 business days to appear on the customer's card statement.

If Keyport, Inc. replaces a product prior to the customer returning their defective product, Keyport, Inc. has the right to bill the customer for the retail amount of said product if:

a. The defective product has not been returned to Keyport, Inc. by the 30th day after the resolution date. However, if a defective product is lost, damaged, or stolen while in transit for return to Keyport, Inc. and it can be verified via a tracking number, please contact Keyport, Inc. at 1-855-935-7678 to discuss the available options.